Abstract:

 Online Allegation for Municipal Corporation deals with different day-to-day activities related to general public amenities. The application is designed to automate these activities and enable people to access the information.

Existing System:

In the existing manual system a lot of time is spent in communicating the information across different branches and to general public. There is a need for an integrated automated system, which has some centralized control over the entire process.  Conventional System makes use of huge amounts of paper for recording transactions.  

Proposed System:

The major activities of the system are to receive various types of grievances from citizens, facilitate speedy processing of grievances received, updating the status of grievances as and when required, informing the citizen about the action taken by the MC and generation of reports. User-friendly menu based access to the processes in the system with different access paths to different users to ensure the easier access to all the users.

SOFTWARE REQUIREMENTS:
• Web Technologies : HTML, CSS, JS. JSP
• Programming Language : Java
• Database Connectivity : JDBC
• Backend Database : MySQL
• Operating System : Windows 08/10
HARDWARE REQUIREMENTS:
• Pentium processor : Core I3
• RAM Capacity : 2GB
• Hard Disk : 250GB
• Monitor : 15’’ Color Monitor